We hope that you will be 100% happy with your order. We make every effort to give you the best quality products and best delivery service possible.

If you are not completely satisfied with your purchase, simply return the item(s) by post in their original condition within 7 days of receiving your purchase. The cost of return shipping shall be borne by the purchaser. 

If you wish to return an item to us you must post it to the address below as we cannot process refunds in-store.

Returned garments must be unworn and in a condition that allows resale. All items must be returned with all relevant swing tags, labels, branding and any accompanying marketing material specific to the item.

Refunds will be processed within 3 days of receipt of garment.

We reserve the right to withhold exchange or refund if the item is visibly worn, damaged, marked, washed, smells of smoke, perfume, deodorant or washing powder, or is in any condition that we deem renders the item unsaleable

Send Returns to:

Rococo Online

20 Glasthule Road


Co. Dublin A96HT95

Note: Our Rococo Online Return policy differs from our Rococo in-store Return policy.